Success Story for:

Dr. Terri Carpenter and Mr. Kenneth Carpenter of Carpenter Primary Healthcare, PLLC

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Dr. Terrell (Terri) Carpenter and her husband Kenneth Carpenter have long recognized the need for quality primary healthcare in underserved minority communities in Memphis including Whitehaven, the area they love and live.  “The Whitehaven area is underserved regarding the primary care,” said Jay Robinson, chief executive of Methodist South.  “You see a lot of people use the emergency department as their primary care.”

The Carpenters contacted the Tennessee Small Business Development Center (TSBDC) at Southwest Tennessee Community College and set an appointment at TSBDC’s satellite office located inside the City of Memphis Renaissance Business Center (RBC), a one-stop-shop where entrepreneurs and small, minority and women business enterprises (S/M/WBEs) can receive training, one-to-one counseling and information.

TSBDC staff met with the Carpenters to begin free one-to-one counseling and to help develop a solid business plan for this new venture.  The Carpenters were making a large equity investment themselves into the business, but TSBDC staff also introduced them to the City of Memphis Micro-Loan Program which is designed to enhance job growth and/or retention by providing entrepreneurs with access to alternative financing for working capital, inventory, equipment and façade improvements.  TSBDC staff, RBC staff and the Carpenter’s worked hand-in-hand to prepare a solid loan package to secure additional capital for the startup business.  Dr. Terri Carpenter added, “The staff at the TSBDC and RBC enriched us with the necessary programs and support that provided Carpenter Primary Healthcare, PLLC with the foundation to enter the world of business. Due to their availability, willingness and concern to share their expertise we are able to achieve our goals in the community we serve.” 

Carpenter Primary Healthcare, PLLC became a reality in 2015 just as the Carpenter’s had hoped and dreamed.  Having already made a major capital investment of $153,000.000 and creating four new jobs in the Whitehaven area, the Carpenters are most proud of being able to offer thousands of residents free health screenings to create the community impact the area needs.

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